Governance Governance

Corporate Governance Policy and Basic Policies

Our basic approach to corporate governance is to continuously enhance corporate value and conduct business activities that are valued and trusted by all stakeholders based on our management philosophy of "creating new value centered on thermal technology, contributing to society through this value, and achieving corporate prosperity and the happiness of employees. Our basic approach to corporate governance is to continuously enhance corporate value and conduct business activities that are valued and trusted by all stakeholders.

In accordance with this basic approach, we will work to further enhance and strengthen corporate governance by practicing and complying with the Code of Conduct and Code of Conduct to ensure legality, increase management transparency, and improve management efficiency.

In our medium-term management plan for the five years from 2022, we have set forth "Management Vision 2026": "Transform ourselves and open the future with carbon-neutral technology! We will work on measures to achieve sustainable growth and increase corporate value, and invest in new and growing businesses that will contribute to the creation of a sustainable society.

As part of our financial strategy, we are aiming for an ROE of 10% or higher and are implementing initiatives to strengthen our management foundation and expand business revenue.

Corporate Governance Report
Corporate Governance Report (PDF: 127 KB)

Corporate Governance System Chart

Reasons for choosing the current corporate governance structure

While we place a high priority on the decision-making functions of the Board of Directors—which is composed primarily of directors with extensive practical experience—regarding business operations, we have appointed outside directors to constitute at least one-half of the board in order to strengthen oversight of business operations.

Furthermore, by establishing a Nomination and Compensation Committee—an advisory body to the Board of Directors in which outside directors constitute a majority—we are enhancing transparency and objectivity in the nomination of directors and other officers, as well as in decisions regarding their compensation.

This system has been adopted because the management monitoring system has been established by having corporate auditors and the Board of Corporate Auditors conduct audits from a standpoint independent of the Board of Directors.

Roles and Responsibilities of the Board of Directors

The Board of Directors is responsible for making decisions on basic management policies, matters required by law, and other important management matters, as well as for supervising the execution of business by directors and executive officers.

In addition, through the adoption of an executive officer system, we have delegated the necessary authority to speed up decision-making and clarify responsibilities, while directors concurrently serve as executive officers, depending on the situation, to ensure coordination between management and the field.

Analysis and evaluation of the effectiveness of the Board of Directors as a whole

The Company conducts a self-assessment via a questionnaire administered by an external specialized organization for all directors and auditors, covering the following areas: “Composition and Operation of the Board of Directors,” “Effectiveness of the Board’s Functions,” “Support System for Outside Directors and Outside Auditors,” “Expectations Regarding the Role of Auditors,” and “Effectiveness of Engagement with Shareholders and Stakeholders.”

Based on the results of our analysis and evaluation, we have confirmed that the overall effectiveness of our Board of Directors remains assured for the fiscal year ending March 2026. In certain areas, such as “Board Composition” and “Nomination, Compensation, and Executive Training,” we observed improvements since the previous evaluation.

On the other hand, areas such as “board operations,” “discussions regarding capital efficiency and medium- to long-term value creation in management strategy and business plans,” and “internal controls and risk management” received relatively low ratings, clearly identifying areas for improvement.

We will address these issues one by one and continue to strive to enhance the effectiveness of the Board of Directors.

Roles and Responsibilities of the Board of Corporate Auditors

The Board of Auditors currently consists of three auditors, more than half of whom are outside auditors, and includes one auditor appointed for their expertise in finance and accounting. As a general rule, the Board meets once a month to receive reports from each auditor on important matters related to the audit of the directors’ performance of their duties, discuss these matters, and pass resolutions.

The auditors and the Board of Auditors shall proactively and actively exercise their authority to express their opinions at Board of Directors meetings and fulfill their roles and responsibilities regarding operational and financial audits.
Audit Committee members exchange views with directors, the President, and other executive officers as appropriate; participate in important internal meetings concerning management; and, based on insights gained through their audit duties and their own professional experience, objectively evaluate the status of business execution and the results regarding key management issues, providing advice to directors and the Board of Directors as necessary. Outside auditors attend all meetings of the Board of Auditors, which are generally held once a month, where they receive reports on audit results from other auditors and work to share information.

Roles and Responsibilities of the Nominating and Compensation Committee

The Nomination and Compensation Committee consists of two outside directors, two inside directors, and one outside auditor, with outside directors and outside auditors comprising a majority of the committee members. Furthermore, the chair of the committee is an outside director or outside auditor, selected by resolution of the Board of Directors.

The amount of remuneration for each individual director shall be determined based on the basic policy that the remuneration system shall fully function as an incentive to continuously increase corporate value, and that the level of remuneration for each director shall be appropriate based on his/her position, duties, performance, social conditions, etc. The drafts shall be prepared and decided by the Board of Directors after deliberation and report by the Committee in order to enhance the independence and transparency of decisions made by the Board of Directors. In order to enhance the independence and transparency of decisions made by the Board of Directors, the Committee deliberates and reports to the Board of Directors before making a decision.

About Internal Audit

Our Internal Audit Department, which reports directly to the President and is organizationally independent, consists of three full-time staff members. The department conducts audits of the operational performance of each business division and group company, provides evaluations and recommendations, and reports to the Board of Auditors, thereby striving to maintain and strengthen internal controls and the functions of the Board of Auditors.

Our auditors (including outside auditors) receive detailed reports on a regular basis from the Internal Audit Department—our internal audit division—regarding audit plans and the status of audit implementation, and we have established a close system of cooperation that includes the exchange of opinions.

The Internal Audit Department receives regular reports from the management officers responsible for overseeing the development and operation of internal control systems in each business division regarding the status of those systems’ operation, and receives reports on an ad hoc basis whenever changes in the organizational structure of a business division occur or issues arise. The results of these discussions are reported to the Head of Internal Control, the Board of Auditors, and the Chief Internal Control Officer, and we strive to evaluate and improve the system accordingly.

Compliance Promotion System

The "Chugai Ro Group Code of Conduct" has been distributed to all officers and employees of the Chugai Ro Group to ensure thorough compliance and corporate ethics.
In addition, a "Compliance Consultation Desk" has been established outside the Company to ensure a reporting line from employees.

Risk Management

At meetings of the Risk and Compliance Committee and the Business Progress Review Committee, we identify the Company’s risks and work to prevent their occurrence. We also report the details and results of these efforts to the Board of Directors as appropriate.

Through this framework, under a group-wide risk management system, we are striving to build an organization capable of preventing the occurrence of risks—including major incidents—and minimizing losses should such risks occur. Furthermore, recognizing that climate change risks are expected to expand further over the medium to long term, we are working to incorporate them into our management plans and explore appropriate management methods.

In anticipation of major earthquakes and tsunamis—which we consider to pose the greatest threat to our business continuity—as well as wind and flood damage caused by typhoons and heavy rains, and large-scale infectious disease outbreaks, we are implementing a Business Continuity Plan (BCP) designed to minimize the impact on our customers and strive to mitigate these risks.

Code of Conduct

1. Comply — We comply with rules and commitments to uphold the trust of society and our organization

1. Thorough Adherence to Laws and Rules

  • Adhere to laws, social norms, and company regulations, and act with high ethical standards.
  • Understand the code of conduct and related regulations, and reflect them in daily work.
  • Supervisors continuously educate and guide their subordinates.
  • Do not overlook violations or inappropriate behavior, and take corrective measures.

2. Free Competition and Fair Trade

  • Do not exchange information on prices and conditions with competitors.
  • Do not engage in unfair adjustments in bidding or quoting.
  • Do not make unreasonable demands or exert pressure on cooperating companies.
  • Do not give or allow preferential treatment for personal gain.

3. Import/export management

  • Comply with laws including the "Foreign Exchange and Foreign Trade Act."
  • Confirm the end use and end user.
  • Confirm whether we can conduct business with countries and companies subject to economic sanctions.

2. Choose — We choose the right path that we can be proud of in society and within our organization.

1. Relationship with politics and administration

  • Maintain a healthy relationship with politics and administration, and do not have inappropriate connections.
  • Adhere to laws such as political capital regulation law and public election law.
  • Donations and memberships in external organizations are handled fairly, and are subject to prior approval, accounting, and record-keeping in accordance with internal company rules.
  • While we respect the freedom of individual employees to engage in political activities, we do not use the company's name, assets, or working hours for such activities.
  • The company does not force employees to adopt specific political views or engage in any activities, nor does it treat them unfairly.

2. Prohibition of involvement with anti-social forces

  • We have absolutely no ties with anti-social forces such as mafia, corporate racketeers, or criminal organizations, and we do not permit any intervention in our transactions.
  • We take a firm stance against antisocial forces as a company.
  • We verify the details of our transactions ourselves and prevent inappropriate transactions and relationships with anti-social forces.

3. Hospitality and gifts

  • When entertaining or giving gifts to business partners, it's important to judge whether the amount and frequency are within reasonable limits.
  • Do not offer bribes, entertainment, gifts, or favors to Legislators, local assembly members, or public officials that could lead to illicit gains.
  • Do not provide entertainment, gifts, or favors to foreign public officials in order to obtain undue benefits.
  • If you are unsure about a decision, consult with the legal, compliance, or business department managers and proceed cautiously.

3. Respect — We value the dignity and diversity of all people.

1. Respect for human rights

  • Value the development of the company and the growth and happiness of each employee, and respect diverse values, cultures, customs, and languages.
  • Respect human rights in all our business activities and do not discriminate based on race, nationality, creed, gender, origin, social status, or physical characteristics.
  • Do not engage in words or actions that harm the personality or dignity of others.
  • Do not engage in any form of harassment, including sexual harassment, power harassment, and harassment related to pregnancy, childbirth, childcare, elder care, or disability.

2. Workplace culture

  • Aim to create a bright and comfortable workplace by recognizing and respecting each individual's values and personality, and their privacy.
  • Employees are encouraged to continue learning in order to improve their abilities.
  • The company strives to foster employee growth and talent development by providing fair and appropriate guidance and support.

3. safety and health

  • Employees perform their work with safety in mind and strive to prevent workplace accidents.
  • Employees follow company rules and work procedures and wear necessary protective equipment correctly.
  • The company implement measures to reduce hazards and provide safety training based on laws and internal regulations.
  • The company strive to create a safe and clean work environment where employees can work with peace of mind

4. Fulfill — We ensure fair operations and fulfill our accountability.

1. Customer trust

  • Correctly understand customer needs and provide optimal products and services.
  • Value product safety and quality and comply with laws and standards.
  • Respond to complaints and problems promptly and sincerely, investigate the cause, and take measures to prevent recurrence.
  • Do not provide misleading explanations or engage in inappropriate sales practices.
  • Properly manage customer information and strive to prevent leaks.
  • In the event of a leak, promptly report it and take measures to prevent recurrence.

2. Responsibility of top management

  • Top management adhere to the code of conduct and conduct company operations with respect for corporate ethics and the law.
  • If a problem arises that violates the code of conduct, top management take responsibility for improvement and strive to prevent recurrence.

3. Relationship with shareholders and investors

  • The company disclose information about its management and operations to shareholders and investors in an accurate and easy-to-understand manner.
  • Information disclosure comply with laws, listing rules, and accounting standards.
  • Do not use pre-public information obtained through their work to buy or sell shares, share it with family or friends, or recommend the buying or selling of shares.
  • Our company treat insider trading as a serious legal violation and treat it strictly.
  • Our company value dialogue with shareholders and investors, provide honest and easy-to-understand explanations, and respect the rights of all shareholders.

4. Third-party committee in the event of a serious incident

  • In the event of a serious scandal at the company, a third-party committee composed of external experts will be established to conduct an investigation.
  • The committee include impartial individuals, such as lawyers, to investigate the causes and consider measures to prevent recurrence.
  • Employees and executives cooperate with the investigation and do not lie or conceal evidence.
  • Whistleblowers are protected, and an impartial investigation is conducted.
  • The investigation results are made public as necessary, and top management implement improvements and measures to prevent recurrence.

5. internal control

  • Our company establish internal control mechanisms to ensure that operations are conducted correctly and efficiently, that laws are followed, and our company assets are protected.
  • Officers and employees understand the purpose of internal control and perform their duties in accordance with company rules and procedures.
  • If problems or risks are identified, immediately report them to their superiors or the relevant department and cooperate in improvements.

6. Company information

  • Accurately disclose information necessary for society and actively engage in dialogue with shareholders, business partners, and other stakeholders.

5. Create — We create safe, high-quality value for our customers and colleagues.

1. Environmentally conscious business activities

  • Leveraging thermal technology, provide safe and high-quality products that earn the trust of our customers and society, thereby contributing to society.
  • Understanding that our business activities are related to global environmental issues, proactively propose environmentally conscious products and services.
  • To realize a sustainable society, expand environmentally friendly options at every stage, from product design to disposal and recycling.

6. Protect — We protect information, technology, and the environment.

1. Information management and proper use

  • Information is properly managed from creation to disposal to prevent leakage and misuse.
  • Company confidential information is used only for business purposes, in accordance with regulations.
  • Since generated AI may contain inaccuracies, accuracy be ensured by verifying with primary sources.
  • Information, including customer and business partner information,do not be disclosed, taken out, or entered without permission.
  • Company confidential information does not be leaked even after leaving the company.

2. Protection of personal information

  • Personal information is managed appropriately and handled securely in accordance with the law.
  • Personal information does not be provided to third parties or used for purposes other than those for which it was collected without the individual's consent.
  • In the event of a data breach, it is reported immediately, and efforts are made to prevent recurrence.

3. Management and preservation of company assets

  • Create, appropriately protect, and utilize intellectual property.
  • Refrain from using company assets for personal purposes and from engaging in activities contrary to the company's interests.
  • Conduct accounting and reporting accurately based on facts and without making false statements.

4. Respect for intellectual property (external relations)

  • In developing products and services, obtain the appropriate licenses as needed and adhere to contracts and regulations.
  • When using copyrighted works, obtain permission and strictly adhere to contract terms and terms of use.
  • Do not illegally obtain or use other companies' technical information or confidential information, and maintain fair competition.

5. environmental conservation

  • Always be mindful of the significant impact our business activities have on the environment and be deeply committed to environmental protection.
  • Strive to protect the environment at every stage, including manufacturing, distribution, and recycling, as well as in our daily operations.

6. Relationship with media and social media (information dissemination risks and protection of social credibility)

  • Inquiries from the media are handled appropriately through the company's designated inquiry desk.
  • The company logo and trademarks are used correctly in accordance with copyright law and internal company rules.
  • The company's official social media accounts do not contain confidential information, misleading content, or discriminatory language, and adhere to the guidelines.

7. Report — We promptly report any irregularities or potential risks.

1. Information Disclosure

  • Promote two-way communication with society, rather than one-way information dissemination.
  • Respond honestly in the event of a crisis and release necessary information at the appropriate time.

2. Public interest reporting system

  • If you discover or commit any conduct that violates the code of conduct, promptly report or consult with your supervisor, superior, or the relevant department.
  • The person receiving the report or consultation protects the confidentiality of the person seeking advice and ensures that they do not suffer any disadvantage.
  • A compliance hotline is established to protect those who find it difficult to seek advice, ensuring anonymity.
  • Harassment and retaliation are prohibited, and violators are subject to strict disciplinary action.

3. Filing a declaration/consultation

  • If you are feeling unwell or experiencing physical or mental health problems, do not push yourself and promptly report and consult with your supervisor, manager, or the designated support desk.
  • he company takes necessary actions and measures to provide appropriate support.

4. Reporting of deficiencies and risks

  • If you notice any problems or risks related to internal controls, report them immediately to your supervisor or the relevant department.
  • Do not ignore problems and actively cooperate in their improvement.
Guidebook on the Chugai Ro Group Code of Conduct

Guidebook on the Chugai Ro Group Code of Conduct
Guidebook on the Chugai Ro Group Code of Conduct (PDF: 7.25 MB)

Safety Philosophy

Safety is the foundation of our business activities and takes precedence over everything else.
All employees are committed to achieving zero accidents and zero occupational injury.
~ Safety is for you, for your family, and for society

(Adopted January 1, 2018)

Health Declaration

On September 9, 2026, our company issued a “Healthy Workplace Declaration” to the Osaka Branch of the National Health Insurance Association, with the aim of prioritizing the physical and mental well-being of our employees and creating a workplace where they can work in good health and with vitality. We have received the “Certificate of Declaration” in recognition of this.
The “Healthy Workplace Declaration” is a program in which a company declares its commitment to promoting health across the entire organization and aims to become a “Healthy Workplace.”
Chugai Ro Industries is actively committed to promoting employee health and creating a comfortable work environment, and we will continue to further advance our health-oriented management initiatives.

(Retrieved September 9, 2026)

Internal Control Policy

Chugai Ro Co., Ltd. and its group companies will fulfill their social responsibility to achieve the objectives of the internal control system. These objectives are to ensure the effectiveness and efficiency of operations, the reliability of financial reporting, compliance, and the preservation of assets, through group executives and employees performing their duties in accordance with the management philosophy.

(Established on April 1, 2008)

Quality and Environmental Policy

ISO9001 certification acquired November 25, 1997 / ISO14001 certification acquired April 17, 2008

To realize our management philosophy, Chugai Ro Co., Ltd. and its domestic subsidiaries will contribute to society by bringing together the next generation of thermal technologies in the three business fields of energy, information and communications, and environmental conservation. Through doing so, we will satisfy customer and product requirements and promote global environmental conservation activities based on the following policies.

  1. We will continuously improve our management system to enhance performance and prevent environmental pollution.
  2. We will comply with all laws, regulations, and contractual agreements.
  3. We will strive to supply energy-saving products that contribute to the reduction of greenhouse gases.
  4. We will work toward zero emissions and curb the generation of waste.
  5. We will carry out education and public relations activities to ensure that everyone working for or on behalf of our company is familiar with our quality and environmental policies,
    We will improve our awareness of quality and the environment.
  6. The above quality and environmental policy will be made available to the general public.

(Revised March 31, 2017)

Voluntary Action Plan to Promote Fair Trade and Increase Productivity and Added Value in the Industrial Parts and Materials Industry

As a member company of the association participating in this plan, we are committed to compliance.

Voluntary Action Plan to Promote Fair Trade and Increase Productivity and Added Value in the Industrial Parts and Materials Industry
Voluntary Action Plan for Promotion of Fair Trade and Improvement of Productivity and Added Value in the Industrial Parts and Materials Industry (PDF: 380.9KB)

For companies that need help with environmental considerations and site improvements

CHUGAI RO CO., LTD. is a group of engineers with a wide variety of know-how and experience.
We are promoting a shift to decarbonization-ready industrial furnaces and burners on a global scale to achieve carbon neutrality.
Please consult with us for IT implementation and energy conservation promotion for on-site issue resolution as well as social issue resolution.

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